Motivating your employees
We believe it’s important for people to feel pride in what they do. And we do that by giving a sincere and genuine thank you.
Our ServicesWe believe it’s important for people to feel pride in what they do. And we do that by giving a sincere and genuine thank you.
Our ServicesBuilding a culture of appreciation with employee recognition programmes.
We offer a complete analytical tool to measure your great feedback.
Our experienced team read every single piece of feedback and give unbiased ratings.
Read moreThe WOW! Awards is an ideal way to start or enhance an existing employee engagement programme and improve customer service. Simple to set up, it is the only tool on the market designed to uncover those personal, individual stories of outstanding service.
Inspirational levels of compassion are shown every day by people working across Hampshire Hospitals. By recognising and sharing thousands of these uplifting stories, The WOW! Awards has helped to boost morale and build an exceptional culture of care.
Read moreBy putting customer feedback at the heart of its business, United Utilities has soared up the service rankings of its industry peers. The recognition and rich insights uncovered by The WOW! Awards have been a key turning point in its transformation.
Read moreTrust Inheritance sets itself apart in the bereavement services industry with its ethos of treating customers like family. The WOW! Awards has become intrinsic to delivering and maintaining this ethos. Employees are encouraged and recognised by stories of exceptional service as they help customers facing a range of challenges and emotions.
Read moreThe WOW! Awards help you to uncover stories of customer service excellence that would otherwise go unseen. We help you to capture positive feedback from employees and customers about your people.
Our programme allows your organisation to recognise and award the great work of your employees. This feedback not only serves to build morale but it also supports your people in engaging with your business' values.
Feedback is reviewed by The WOW! Awards, who provide expert, independent, unbiased ratings – highlighting your most outstanding feedback.
Read moreCity, University of London
Morrison Utility Services
Trust Inheritance
FOUNDER
Derek is passionate about helping our customers to create a great place to work and a great place to be a customer. His skill and enthusiasm as a professional speaker, an author and founder of The WOW! Awards is helping to raise standards of customer service around the world.
ASSISTANT TO FOUNDER
As well as managing Derek’s diary, Jo is passionate about customer service. Her broad range of experience as a business manager and as a WorldHost Customer Service Trainer is a major asset to the company. Jo also assists with the marketing/social media aspect of the business.
CHIEF EXECUTIVE
Bianca is responsible for the general running of the business. From strategic decisions to managing operations and resources, Bianca is driving our business forwards. She ensures our recognition programmes meet customer and employee needs, whilst always looking for development opportunities.
CLIENT MANAGER
Lisa is at the very heart of The WOW! Awards; reading and judging the thousands of customer nominations that are made every year. Lisa is looking for consistency of service, examples of service that have saved the day and examples of truly “WOW!” service. Lisa also looks after a select group of our clients.
OPERATIONS MANAGER
Emily is responsible for the day to day operational aspect, including leading the operations team to ensure that we always deliver the most exceptional experiences as well as looking after a group of our clients. Emily manages internal projects, improvements and developments of our offering.
ASSISTANT CLIENT MANAGER
Sarah brings enthusiasm to her responsibilities for reading and judging all of the customer nominations for a group of clients. Her role is to also manage the milestones for individuals and organisations to make certain that everyone is duly recognised for their achievements.
DIRECTOR OF CUSTOMER SUPPORT - AUSTRALIA
Caroline supports our customers in Australia. She has considerable experience in the energy sector and as a customer service trainer. Caroline is also an active member of the Society of Consumer Affairs Professionals in Australia.
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