News & blog

News & blog

Latest news & blog articles focusing on the Customer Service Industry, Customer Service Excellence and Employee Recognition.

Authentic customer stories

Leveraging The WOW! Awards programme for brand storytelling Using narrative to connect your brand to customers should be the backbone of any marketing content strategy. In particular, The WOW! Awards advocate that these stories be written by your customers. Six…

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Kindness & Gratitude Webinar – Recording

Kindness & Gratitude – Two under-used qualities in life and in leadership? Kindness is often seen as a weakness in the workplace and is rarely displayed by leaders. A successful employee or leader is seen as driven, task focused, tenacious and ‘at…

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The value of spontaneity at work

What is the impact of restricted socialising? Life can be monotonous and repetitive at times and the current restrictions on socialising only serve to amplify this. The less physical human interaction we have, the less opportunity there is for the unexpected…

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Has the pandemic given us a unique opportunity for change?

The challenge today   Many of us were praying for a positive, optimistic start to the New Year, with hopes of some relief and a return to normality. However, with a third national lockdown in the UK just announced and widespreaduncertainty…

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Kindness & Gratitude Webinar

Kindness & Gratitude – Two under-used qualities in life and in leadership? Join us for the discussion on Tuesday 9th Feb 2021, 10AM GMT  Kindness is often seen as a weakness in the workplace and is rarely displayed by leaders. A successful…

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Why recognition should extend to family members

Back in July, we used our long-standing reputation to offer something a little bit different. Rather than focusing on recognising employees themselves (which is what we usually do), we worked with Hampshire Hospitals NHS Foundation Trust to help recognise the families…

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Making Human Connections with a simple ‘Thank You’

The WOW! Awards has been spreading recognition and building strong human connections in the workplace for the last twenty years The challenge right now This year, however, has restricted our ability to connect with each other like never before. With…

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How much money do we waste on reward?

Napoleon said it best… “My men will die for a ribbon but I cannot get them to die for money!” Derek Williams – Chief Executive of The WOW! Awards shares his thoughts. Peter Merrett, founder of The House of Wonderful,…

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