OUR SERVICES

A little 'thank you' goes a long way

Your employees are one of your biggest assets. And a genuine ‘thank you’ is what employees value the most. Recognition of a job well done.

Employees need to know that what they do each day adds value. Recognising great service empowers your employees to do the same again. That’s where we come in. With twenty years of experience in running employee recognition programmes, The WOW! Awards know how to build positive workplaces.

What we do

EXCEED YOUR COMPANY VISION AND CUSTOMER SERVICE EXPECTATIONS RATHER THAN JUST FOCUSING ON COMPLAINTS.

The WOW! Awards employee recognition programme is unique as it’s based purely on customer feedback. We tap into the genuine feelings of customers and where service experience has exceeded their expectations. Our recognition packages offer benefits that will inspire your employees, build a positive culture and boost business wins.

Shine a light directly on your customer service stars.

Shine a light directly on your customer service stars.

We independently judge each nomination. This gives a deep understanding of how and where your service exceeds expectations.

We do the work for you, and you trust it will be done.

We do the work for you, and you trust it will be done.

We have 20 years of expertise in creating and managing successful employee recognition programmes.

Inspire and engage your employees to be their best.

Inspire and engage your employees to be their best.

When good work is recognised it will be repeated. We help you retain talent and customers.

Package Features

Our packages are designed to help you to: celebrate successes, identify top performers, and get real recognition insights.

Notifications to keep customers and employees in the loop

Notifications to keep customers and employees in the loop

Employee performance and milestone tracking

Employee performance and milestone tracking

Knowledge and expertise from a dedicated  account manager

Knowledge and expertise from a dedicated account manager

Independently judged nominations

Independently judged nominations

Link nominations to an organisational value to support internal engagement

Link nominations to an organisational value to support internal engagement

Bespoke options to support organisations with a range of customer service challenges

Bespoke options to support organisations with a range of customer service challenges

Build your package in three easy steps

Set Up

Set Up

All the tools for a successful recognition programme launch. BONUS: your first month is free

Select your package

Select your package

Choose what best suits your business from our Essentials or Premium packages

Optional extras

Optional extras

Add on optional extras like your own The WOW! Awards branded website to add more impact and awareness of your employee recognition programme

OUR PACKAGES

Our packages offer you value for money. We give you the ability to calculate your programme cost per employee – from as little as £35 per annum or under £3 per month.

essentials

The essential tools you need to launch your employee recognition programme:

  • Includes independent review of customer feedback
  • Employee performance milestone tracking
  • Customer and employee notifications, plus a dedicated account manager giving free support and advice
  • Includes ‘How To’ guides, with top tips on how to capture the power of “thank you” and best celebrate your successes.

Premium

A recognition programme tailored to your specific business needs. Includes everything from the essentials package plus:

  • Quarterly progress reports
  • Tailored to your business goals and aligned with your company vision.
  • Unlimited nominations and access to exclusive content
  • Bespoke judging criteria agreed in advance

PACKAGE ADD ONS

Tailor your recognition package further by adding any of these extra services:

Recognition Workshop
Delivery of and on-line or on-site employee engagement workshop from The WOW! Awards Founder, Derek Williams.

Recognition Website
We can create a home for your recognition programme to help you add more impact and awareness of its success. The WOW! Awards team can build and host your recognition programme website, in line with our distinct branding.

What people are saying about us

Testimonial-0
“This is what keeps me motivated at work, seeing that even during a global pandemic our colleagues are delivering amazing customer experience and our customers are taking the time to pay us a compliment.”
Jessica Collinge - Head of Customer Service Experience Strategy
Yorkshire Water
Testimonial-1
“There's No better feeling when you get feedback from a customer about what you have done well”
Sally Ainsworth - Head of Customer Experience
United Utilities
Testimonial-2
“The WOW! Awards allow us to pass on simple thank you's from patients, families and colleagues in a way which recognises people who go above and beyond in their care for patients and for each other"
Alex Whitfield - Chief Executive of Hampshire Hospitals
NHS Foundation Trust

By Bianca Talbot, The WOW! Awards CEO

“People must feel appreciated at work to deliver the best service. We shine a light on excellent service delivery that would otherwise go unseen. We bring company values to life and give organisations a reason to celebrate.”

Want to get started? get in touch!

Build a culture of recognition and appreciation in your workplace.