The WOW! Awards – Protecting Your Privacy
We value your privacy. With this policy, we set out your privacy rights and how we collect, use, disclose, transfer and store your personal data.
This privacy notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we store and handle it and keep it safe. This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
This policy is issued as part of our compliance with the General Data Protection Regulation which came into effect on 25th May 2018. We hope that the following sections will answer any questions that you have but if not, then please do get in touch with us. You can find our contact details at the bottom of this notice.
The WOW! Awards is a trading name of The WOW Awards Limited, a company registered in the UK which we will refer to as the Company in this document.
Our Client(s) are organisations who have contracted with The WOW! Awards to provide the services detailed below and are referred to as such in this document.
The Company provides a unique employee recognition programme to its Clients. We do this by providing systems for customers of our Clients to tell us (i.e. nominate) when they have received excellent customer service. By recognising the achievement of individuals, teams and companies that have been nominated we encourage people to take pride in their work and deliver more great service in the future.
The law sets out a number of different reasons for which we may collect and process personal data.
In specific situations, we collect and process your data with your consent. For example, if you tick a box to receive information from us. We will always make it clear what your data will be used for.
b). Contractual obligations
We may process your personal data to comply with our contractual obligations. For example, if you are a customer, Client, or a supplier to the Company then we will process your personal data so that we can meet our contractual obligations.
c). Legal compliance
In some cases, we may be required by law to collect and process your data.
d. Legitimate interest
In this situation, we require your data to pursue our legitimate interests in a way that would be considered reasonable to the running of our business and which does not affect your rights, freedom, or interests.
Our platform may contain links to other websites, but that doesn’t mean we endorse those websites. We encourage you to review the privacy policies for these third-party websites because their procedures for collecting, handling, and processing personal data might be different to ours.
If you have made a nomination for The WOW! Awards we will ask you for your name, email address and/or your telephone number on behalf of our Client. We will also collect details of the person you are nominating. If you chose to do so and provided we have your consent, we may also collect digital images that you have uploaded.
This information is shared with our Client unless you have requested to remain anonymous. This data is used if we need to contact you to clarify your nomination and keep you informed about the progress of your nomination. Your contact details will not be made public without your consent. It is extremely valuable to the person being nominated, and our Client, if they can know your name as the person who nominated them for The WOW! Awards. If you have consented to us using your name, and if provided, digital images, then we and our trusted partners may show your name and digital images only with the nomination on a certificate, online and in our communications and marketing eg press releases, publications, training materials and books.
If you are someone we trade with or have expressed an interest in trading with us we will hold your name and contact details and keep a record of any communication with you. We may use this data to keep you informed of services and events that we feel would be of value to you. We do not share your data with any other party.
If you wish to change how we use your data, you will find details in “What are my rights?” section below.
If you choose not to share your personal details with us, or refuse contact permissions, then we might not be able to provide you with some of the services that you’ve asked for.
Sometimes we may need to share some of your details with a third party, for example to arrange a delivery. Without sharing your data, we may be unable to fulfil your requests.
We may receive and use data from third parties to whom you have given your consent to pass that data onto us, for example organisers of conferences that you have attended. We may combine this data with information that we have received directly from you.
We know how important data security is to all our customers and contacts. With that in mind we will treat your data with the utmost care and respect.
All transactional areas of our websites are protected with “Https” technology. Access to all data is password-protected.
We do not store any sensitive data.
We regularly review our systems to make sure that your data is safe and protected from any possible attack. We also train all our people at regular intervals on the importance of data security and our procedures for protecting your data.
We will only keep your data for as long as is reasonably necessary and for the purpose for which it was collected.
Sensitive data such as credit card details are never retained beyond the processing of a transaction.
Data collected when making a WOW! Awards nomination will be retained unless a request is made to delete it.
Contractual information relating to a customer or supplier will be kept for 10 years following the last transaction.
We may share your personal detail with trusted third parties for example a delivery company if we are sending something to you. We will only provide the information that they need to complete their specific service.
We may work with trusted third parties such as IT companies who support our website and business systems. All third-party suppliers will be required to complete a Supplier
Questionnaire to confirm that their people are adequately trained in Data Protection Compliance and that they would treat any data they have access to in accordance with our own standards and will not retain any data beyond the specific purpose for which they have been engaged.
We may occasionally be required to share data with law enforcement bodies for example if a fraud is believed to have occurred.
We will never share your data with any other third party without your consent.
Your data is stored on our servers in the European Economic Area (EEA). Some of our people may be working outside of the EEA and processing your data. We will ensure that all processing of data outside of the EEA receives the same protection as if it were being processed inside the EEA.
You have the right to request: –
You can contact us to exercise any of these rights at any time as follows: –
If you click the unsubscribe link on any email communication that we send you, we will stop all further emails.
Please note that you may continue to receive communications from us for a short while after changing your preferences.
If you feel that your data has been handled incorrectly or you are unhappy with any response to your requests regarding your personal data, you have the right to make a complaint to the Information Commissioner’s Office (ICO). You can contact the ICO on 0303 123 1113 or go online to www.ico.org.uk/concerns.
If you are outside of the UK, you have the right to make a complaint to the relevant data protection regulator in your country.
We hope that this Privacy Notice is helpful in explaining how we work with personal data to protect your best interests and your legal rights. If you have any questions on any matter that has not been covered, please contact our Data Protection Office who will be pleased to help you.
Or write to us at The Data Protection Officer, The WOW! Awards, Business and Technology Centre, Bessemer Drive, Stevenage, Hertfordshire, England SG1 2DX